“Our experienced expedition leaders know how to help you and your team navigate the obstacles and mountains you’re trying to climb. We can get you to the crest faster”
Founded by Phill Burgess and based in Nashville, Tennessee, Burgess Crest is a privately held provider of management solutions and programs that can be custom built to meet the needs of our clients.
We work primarily with hotel management companies and brands including private equity firms, REITS and asset management groups to find solutions that can improve and sustain positive STR RevPar Growth Index (RGI) for their investments.
The Burgess Crest approach begins with a comprehensive review of your YTD or trailing 12-month performance metrics. We can help you get to the right solutions quickly, whether the project is for an entire corporate portfolio, region/brand, or for an individual hotel.
Special Project Engagement
Sales Productivity Solutions
Executive Team Growth
During a recent telephone conversation with one of my direct reports and who has multi-unit responsibility nationally; she shared that she felt somehow she had let me down, that I had lost confidence in her. Prior to that call if you had asked me what I thought of her, I would have said; she is very talented and extremely intelligent with outstanding knowledge and experience. She is one of my best managers. Her statement caught me off guard and I didn’t quite know how to respond. When I asked her to explain more about what she meant, she revealed that through some recent decisions I had made and things I had said, led her to feel I had lost confidence in her. After thinking about it overnight here’s what I shared with her the next day…… First of all, thank you for being honest and vulnerable to me. It gives me hope that we’re on the right track with our commitment to overcoming the five dysfunctions of a team (tip of the cap to Patrick Lencioni and his book). I apologize for not having [...]